False information I...
False information I have been charge for an item that I have never received I have been in contact them stating two out of the 3 items ordered have been received and they should cancel it however this wasn’t the case in some way I received the 3rd item on the 11 October I wonder who signed for it cause it’s not in my house
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Makro's replyOfficial
24 Oct 2023, 14:42Good day Thabisile, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply24 Oct 2023, 14:42
Official
Good day Thabisile, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,