sC
steven C

1 reviews | Active since Aug 2011

04 Apr 2017, 10:01

False Info/Poor service

<p>We purchased 2 LG products which are faulty and the guys on the floor stalled causing us to be out of our return policity.</p> <p>The LG rep does nothing but LIE to myself and my Wife. about the service technician who needs to come to my house to look at the equipment.</p> <p>I will enforce the fact that i will be fully refunded for both LG Items as well as the extended warrenty which i took out.</p> <p> </p> <p>Thanks for having Reps who LIE to your customers!</p>

0
Replies (3)
Makro
Makro's reply05 Apr 2017, 07:25
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply24 Apr 2017, 14:14
Official

Good day

Thank you for your enquiry and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now sorted.

Regards

Mbali Makhanya

sC
steven C's update25 Apr 2017, 18:53
Reviewer Update

Good day

my issue is not resolved.

i still have faulty products!

i am not allowing any one to open a month old product to repair it!