False Expectations
<p>I hate that I was called and told that my order will be delivered today, and then I wait, and it gets late... Still no order. I call in to Makro SA customer service and they tell me I will get a call from the courier and I should still expect delivery today. Still nothing. I feel like an idiot arranging to be home in time for the delivery and the worst part is that I got no call telling me I will not be receiving anything today. </p>
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Replies (2)
Makro's replyOfficial
29 May 2017, 11:24Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
Makro's reply29 May 2017, 11:24
Official
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Best regards,
Makro's replyOfficial
05 Jul 2017, 16:18Thank you for you complaint I understand that the store has been in-contact with you and the issue is now resolved
Regards
Mbali Makhanya
Best regards,
Makro's reply05 Jul 2017, 16:18
Official
Thank you for you complaint I understand that the store has been in-contact with you and the issue is now resolved
Regards
Mbali Makhanya
Best regards,