False delivery info from Makro

I purchased items online and received a message at 11:30am that the driver was en route to me. Its now after 6pm and no delivery. I tried phoning the number provided for the driver - but it waa not the drivers phone number. The individual said he will speak to the driver and revert. I then received a call from someone who claimed that he is the driver and that he will get to me shortly as he was in midrand and chloorkop was his nezt stop. I told him that i could not wait for him and he aaid that he would deliver to my house as he lived in thembisa. After 6pm and still no delivery for an item that was ordered on wednesday. As per the driver he is stuck in traffic - i am 6lm from the original delivery address