RK
Raymond K
1 reviews | Active since Dec 2018
07 Aug 2019, 07:10
False arrangements for delivery
My wife went and bought a fridge on Saturday at Makro crown mines. They promised to deliver on Tuesday. I skipped work waiting for them the whole day they never came. My wife called them several times they still promised tgey will deliver yesterday but they never came. VERY POOR SERVICE
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Makro's replyOfficial
07 Aug 2019, 08:47Good day Raymond,
Thank you for taking our call
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact our store and advise the delivery coordinator that you're on your way to the store.
Please advise once your fridge has been received in order for us to close and resolve this call this matter.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact our store and advise the delivery coordinator that you're on your way to the store.
Please advise once your fridge has been received in order for us to close and resolve this call this matter.
Kind Regards,
Makro Hellopeter Team
Makro's reply07 Aug 2019, 08:47
Official
Good day Raymond,
Thank you for taking our call
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact our store and advise the delivery coordinator that you're on your way to the store.
Please advise once your fridge has been received in order for us to close and resolve this call this matter.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We will contact our store and advise the delivery coordinator that you're on your way to the store.
Please advise once your fridge has been received in order for us to close and resolve this call this matter.
Kind Regards,
Makro Hellopeter Team