False adverti*****t and Misleading

Dear Makro Customer Service,

I hope this message finds you well. I am writing to express my dissatisfaction with a recent purchase I made from your store. I bought a vacuum cleaner online that was advertised as a "dry and wet vacuum cleaner". However, upon getting the product, I have found that it is only a dry vacuum and does not function as advertised for wet cleaning.

This misrepresentation has caused inconvenience, as I specifically bought the product based on its advertised features. I would like to request a return of the vacuum cleaner for a full refund, as it does not meet the advertised specifications.

Please advise on the next steps to process the return, including any necessary documentation or return procedures. I would appreciate your prompt response and resolution of this issue.