1 reviews | Active since Feb 2013
False adverti*****t
I bought a Juicer/ blender on the 24 November online, It indicated that delivery will be on the 5th December. By 28 November I tracked my delivery and saw that there was no movement on it, I then contacted Makro to check and the lady I spoke to said to me it's too early to worry delivery will be processed the following week as delivery will be on the 5th. Again on the 4th I called, and was told my query will be escalated as the order has not been processed yet. On the 8th I called, and was told the matter had escalated already. To my surprise, on the 9th in the morning I received a message that my order has been canceled and refund is being processed, It's not been communicated to me that the order will be canceled and never given a reason why it's been canceled. I called and emailed makro to get the reason and advice them I don't want my order been canceled I will wait for delivery no matter it takes a month, Since there I didn't get any communication from them only refund was paid. To my surprise, last Friday I saw the same item I bought placed online again by makro third party seller (Pick n buy) selling it. What I need from Makro is to deliver as their promise that anywhere in South Africa they deliver.
