False advertising/delivery. Rude call centre.

I ordered Royalty Line pots as per advertised. The incorrect set was delivered. I contacted the call centre and was advised that DHL will be collecting the incorrect pots on Monday 3/12/18. No collection was made, and no notification was given. Just contacted the call centre again and spoke to Palesa, who then questioned which pot needs repaired (incorrect detail captured previously I suppose). I was rudely interrupted while explaining the whole time and was told she'll check and someone will get back to me before the end of the day. Makro does not do quality checks before delivering and the call centre is barely helpful. I doubt I'll be shopping with them anytime soon