False advertising pathetic customer service at silver lakes call centre

On the 19 September I ordered a roll of **** grass . My order no MAK*** I got a full confirmation delivery date and even the company that would deliver on the 30 September. Obviously they took my money. The next morning 20 September I got a notice that the order was cancelled . No reason given. I called the ***to query my delivery cancellation. I was told sir,we will pay back the money no problem. I asked to determine when stock would be available as I did not want my money back I wanted the stock. Mlondi promised he would get back to be by latest Friday 20 September. Today early morning the money was back in my account. Needles I checked the web and could not believe my eyes .The advert is still running. I want my purchase executed at the advertised price soonest. This is false advertising. It did not tell me when I ordered that the goods were out of stock. This is pathetic service. I in vain tried again this morning to establish when the stock would be available but they were unable to tell me. What pathetic online service Makro runs. Close it down and stop frustrating customers. I will not see how long it takes to get a response.