FALSE ADVERTISING ONLINE - MAKRO ACTING ********!!!

I do not even know where to start. I ordered a money counting machine online, AVANZA Lightcount 2100 (R3500) on 3rd August. When the machine arrived (delivered) 1 week later, it was a no-name brand machine, which according to the info on the website, costed R1899. I immediately called Makro online, and informed them, which they then shrugged off my concerns, but said I should email them with pictures (which I did), and told me to call the branch - Springfield KZN (which I did). I was then dealing with Mekhlani at the branch, which I have had to call daily to find out progress on my query. It is a nightmare getting through firstly and when he does call me back, its just to say that its not sorted out. Eventually on 21 August, Makro came to collect the incorrect machine. They then told me that the no name brand machine is correct, its just that the packaging is wrong?!?! AVANZA is a well-known brand name money counting machine, and that excuse is more than pathetic. I then called the online call centre yesterday and today, requesting to speak with a manager, which I waited not less than 15 minutes on the call, only for the consultant to return to me, to say that their manger is not available. I left messages for them to call me. No ONE, not one person has returned my call. I then spoke with NICO, in the online department at Makro Springfield, who went on to tell me (with attitude), that the packaging was incorrect in the store and the machine that shows on the website has got incorrect information. My response was, that is false advertising!!!! Which is ********. He said that they comntacted Head Office and waiting for a response, and they are not able to give me the machine I paid for, and that they will pass a credit. I told him that I want the machine that is advertised, AND CURRENTLY advertised. He brushed it off, very rudely. Told me that he is in training and he will see what he can do to help me and get back to me. I informed him that this is ******** and the next step is to contact the Police, he said I can call them if I want, and he cant tell me what I must do. Extremely rude to me even though this was not my fault. My frustration levels are on maximum, just for a machine, that you MAKRO, say you have. But you actually don't????? So what now? Please can someone help me - Please?????? I just want the machine. Nothing else. Thanks