False Advertising - No Stock of Sale Items when advertise

I made an online purchase of an 18 BTU Samsung air conditioner unit that was advertised for sale at R8999.00 on 18 Dec 2019. I have tried on numerous occasions to contact the contact center for updates on my purchase with no success. I contacted Makro Springfield and when was transferred to the respective department the call was dropped numerously. I have also emailed Makro customer care and online support to which I have not received a response to date. 3 weeks later and still, no one is able assist me with my order which is stilll on "In Progress" status. I am now told that there is no stock available of this item and that Samsung distribution center reopens on 13 Jan 2020! I am told that there is nothing that can be done and that I will just have to wait. (Speaking to Sandra Makaoani – Online service agent at ***)

How is it even possible for Makro to advertise an item for sale that they do not have stock of?

Shocking - No service delivered! Zero Rating