CS
CHANTELLE S

1 reviews | Active since Oct 2023

23 Oct 2023, 10:24

FALSE ADVERTISING

Makro had a lenovo TAB and Case special on for R799 (online killer deals) I purchased this on 15 October 2023

On the 16th the courier company only delivery the CASE I called Makro and spoke to numerous consultants

Who confirmed that it was a bundle deal and they will escalate the matter and get a manager to call me this continued till the 19th

When a consultant told me it is an error on their side but I must request a refund!!!!!! I bought this bundle for a gift and I want

What they advertised!!! I then called headoffice spoke to a consultant she said no they will rectify this matter and my order will

Be received.. it is a week later I called again today requesting to speak to a manager was put on hold for 30 minutes and was told

The manger will call me back I am still waiting I think this is very unprofessional from such huge retailer that does false advertising and

Don’t get in contact with their customers!!!!!!!!!!!!!!!!!!!!!!!! BAD SERVICE I WONT SUGGEST PEOPLE BUYING THE “KILLER DEALS” they take your money and you

Get half your order!!!!!!!

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Replies (1)
CS
CHANTELLE S's update30 Oct 2023, 12:14
Reviewer Update
Its been 2 weeks today i have been battling with Makro!!!! I requested my refund last week still waiting... So false advertising was not enough now they dont pay you back either!!!! Useless beyond words!!!!!!!