1 reviews | Active since May 2020
False advertising
Bought a dashcam, being advertised with a gps functions included. Received the dashcam on Tuesday, within 5 minutes from receiving it realized the unit is a plain unit with no GPS functions included, clearly stated on the box. When switching the unit on, the screen comes on but no display. Faulty unit. Logged a return within half an hour and was given the option to choose today Friday 7 Feb for the courier to collect. Waited the whole day, no courier!! Phoned Makro call centre, the staff need proper training how to answer a phone, everybody else are so loud in the background you can hardly hear what the person on other side of line is saying. And get met with a lot of mmmm and aaaaa and clearly the person have NO CLUE whatsoever what is going on. Now I get told that it will be escalated to the return department and hopefully will receive info next week. In the meantime I have lost and spend a whole day waiting for a scheduled pick up that never happened. Do not even think about sending an e-mail, receives an automated response and also waiting for any feedback since last week Tuesday. I bought a dashcam believing it has a gps function in as well-false advertising!
