False advertising, bad management, bad merchandising

I was at makro cape gate store where i was about to purchase about R3000 worth of items.

I collected two finish packets that are on your more for less promotion at R450 for both.

At the till i came to the realisation that it was going for R270 each. Asked for a manager, to describe him, a big white male tried to assist me.

He informed me that that specific one was a value pack with extra tablets or bottle attached. Then he insinuated a few times that i removed the other item infront of the packet. He stated " so you took the one with the bottle attached" which i told him many times that i didn't.

I was upset by this and verbally voiced my frustration without using profanity or personal threats in any way.

He stated that i was being aggressive towards him.

I explained that i took two packets without the bottle which was located under the adverti*****t for the more for less deal.

He told me that i was being "unreasonable" and there was no more stock of that product and the product will arrive later that day.

He also stated that your store does not have the rights to change the price of the item.

I stay in the bellville area aprox 15km away and therefore would not be worth my while.

Your merchandising department is not doing what they must and management is not helping your clients in any way by insinuating that they did something they did not.

I told him that, I believe that i should get what was advertised as i did not remove the bottle from the item and will not hesitate to put this on social media

He said "in that case you have the right to do whatever you want to do"

I left my whole purchase there and walked out

This is wrongful advertising and i will not hesitate to take this further.

Will be awaiting your speedy reply

Regards Mark