False advertising at its best!!

Item: Makro
Rating: 1
Author: Makaziwe B

What a day this has been. There is a deal on their website - buy 3 x Plascon 20L Micatex paint (R929.00 each) and save R929.00 which means you buy 3 for the price of 2.

Nazeem, store manager at Makro gave me hell for insisting on the deal even alluding to the fact that the Head Office will do nothing about it. I’m the only one that saw this.

I will not take this lying down. As I drove very far to be told about their error with little to no accountability.

I intended and still do want to purchase the 2x deals at the advertised price.

Helpful (0)

Replies (1)

Makro's replyOfficial

10 Dec 2020, 16:24

Good day Makaziwe,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply10 Dec 2020, 16:24

Official