LN
Linda N

1 reviews | Active since Jul 2011

23 Feb 2017, 14:53

FALSE ADVERTISING AND ******* QUALITY OF MAKRO PRODUCTS

<p>CAME HOME AFTER SHOPPING AT MAKRO.</p> <p>UNPACKED MY ITEMS BOUGHT AND NOTED THE FOLLOWING :</p> <p>1. A BLANKET WITH GIVEN MEASUREMENTS FELT A BIT SMALL TO ME SO I MEASURED IT. IT WAS 10CM SMALLER THAN THE ADVERTISED SIZE. FALSE ADVERTISING.</p> <p>2. BOUGHT 2 SETS OF "STEAK KNIVES" - SUPPOSEDLY FOR CUTTING STEAK. THEY WERE SO FLIMSY THAT THE BLADES JUST BENT SIDEWAYS AND COULD BE VERY DANGEROUS.</p> <p>3. BOUGHT EXPENSIVE SET OF PILOT ROLLERBALL PENS, THEY ARE SCRATCHY, DO NOT WRITE NICELY AND THE INK KEEPS STOPPING AND STARTING WHEN YOU WRITE.</p> <p>4. BOUGHT A SET OF TOOTHPICKS IN "HOLDERS" BAMBOO EARTH, THE TOOTHPICK HOLDERS DO NOT EVEN STAND UP STRAIGHT, THEY JUST FALL OVER.</p> <p> </p> <p>WON'T BE GOING TO MAKRO AGAIN IN A HURRY - POOR QUALITY PRODUCTS OBVIOUSLY GEARED FOR PEOPLE WHO WOULD RATHER SPEND LESS BUT ARE NOT TOO CONCERNED WITH THE QUALITY OF PRODUCTS THEY RECEIVE.</p> <p> </p> <p>I ACTUALLY WENT THERE TO BUY A 65CM 4K TV, BUT I WAS A BIT UNDECIDED, AND THANK GOODNESS I DID NOT BUY IT FROM MAKRO.</p> <p> </p> <p> </p>

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Replies (2)
Makro
Makro's reply23 Feb 2017, 15:23
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply15 Mar 2017, 11:16
Official

Good day

Thank you for your enquiry and apologies for the late response. I understand that Aubrey the Woodmead customer service manager has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya