False advertising and dishonorable practices
We received a black friday special 2 weeks ago in the local paper stating that this week the Makro longlife milk will be on special this week 6 x 1L for R69.00
Today when my mother went to buy this milk Makro Strubensvalley has put the milk up to R75.00 and refused to honor the special.
This is unacceptable trading practices and false advertising and what infuriates me even more is that my mom is a pensioner!
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Replies (2)
Makro's replyOfficial
23 Nov 2021, 16:26Good day Talita,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply23 Nov 2021, 16:26
Official
Good day Talita,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
's updateReviewer Update
25 Nov 2021, 07:15Good morning
When will I get feedback about this situation? Please let me know so that I can go complain at the consumer protection commission if you can not sort this situation out. I still stand on my claim that you should honor your adverti*****t.
Your prompt response will be appreciated.
When will I get feedback about this situation? Please let me know so that I can go complain at the consumer protection commission if you can not sort this situation out. I still stand on my claim that you should honor your adverti*****t.
Your prompt response will be appreciated.
's update25 Nov 2021, 07:15
Reviewer Update
Good morning
When will I get feedback about this situation? Please let me know so that I can go complain at the consumer protection commission if you can not sort this situation out. I still stand on my claim that you should honor your adverti*****t.
Your prompt response will be appreciated.
When will I get feedback about this situation? Please let me know so that I can go complain at the consumer protection commission if you can not sort this situation out. I still stand on my claim that you should honor your adverti*****t.
Your prompt response will be appreciated.