SJ
Salome J

1 reviews | Active since May 2011

04 Oct 2019, 15:46

False Advertising - AGAIN!!!!

I am so tired of having to go back to Makro everytime due to the fact that they advertise all the special prices, yet you can only pick up afterwards that you've been overcharged. This happens EVERY single time! Why can't you have competent people doing your pricing for you? Maybe if the Supervisors start doing what they suppose to instead of chatting and sitting on their mobile phones where all the queing customers can see them things will start changing?

0
Replies (2)
Makro
Makro's reply08 Oct 2019, 13:21
Official
Good day Salome,

Thank you for bringing this matter to our attention.

Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.

Feedback to be relayed within 48 hours.

Kind Regards,
Makro Hellopeter Team
Makro
Makro's reply08 Oct 2019, 14:12
Official
Good day Salome,

Thank you for bringing this matter to our attention.

Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.

Feedback to be relayed within 48 hours.

Kind Regards,
Makro Hellopeter Team