LA
Lawrence A
1 reviews | Active since Mar 2009
14 Mar 2021, 15:15
False advertising
Makro advertises in their easter liquor catalog. Purchase 6 KWVRooderberg wine and receive a 1,5L free> I purchase 6 bottles of KWV wine from Makro Germiston and was charged R199.00 for the 1,5L bottle that was supposed to be free. INV No 740 time14h42. The person Donald was not willing to helpNOR THE Manager on duty THAT NEVER HAD A NAME BADE AND REFUSED TO GIVE ME HIS NAME. I have no option but to report this to the consumer council for false advertising
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Replies (2)
Makro's replyOfficial
14 Mar 2021, 15:48Good day Abrams,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply14 Mar 2021, 15:48
Official
Good day Abrams,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
LA
Lawrence A's updateReviewer Update
16 Mar 2021, 09:10I have sent Lesego Modise an email yesterday at 12h04 yesterday Till now he has not responded to my mail!!!!
This is a poor show from MASMART /Makro.
What would Wall-mart Management have to say!!!
This is a poor show from MASMART /Makro.
What would Wall-mart Management have to say!!!
LA
Lawrence A's update16 Mar 2021, 09:10
Reviewer Update
I have sent Lesego Modise an email yesterday at 12h04 yesterday Till now he has not responded to my mail!!!!
This is a poor show from MASMART /Makro.
What would Wall-mart Management have to say!!!
This is a poor show from MASMART /Makro.
What would Wall-mart Management have to say!!!