HS
Hermanus S
1 reviews | Active since Nov 2019
01 Dec 2019, 08:30
False advertising.
Every where they say that there trading hours are from 08H00 to 16H00 coming 08H10 and standing in front of a closes door and they saying there opening at 09H00 to 14H00 bad service of Makro Nelspruit.
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Replies (1)
Makro's replyOfficial
03 Dec 2019, 08:27Good day Herm****,
Thank you for taking the time to write this review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Please note that we are currently liaising with senior management from our Nelspruit branch to ensure that the correct information is supp**** to our customers and also that the above can be prevented in future. Also, we would like to thank you for raising your concerns as we value our customer feedback as it helps us implement ways on bettering our customer experience. The above matter will be addressed with relevant departments and all staff members to ensure that our customers receive the best possible service.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Thank you for taking the time to write this review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Please note that we are currently liaising with senior management from our Nelspruit branch to ensure that the correct information is supp**** to our customers and also that the above can be prevented in future. Also, we would like to thank you for raising your concerns as we value our customer feedback as it helps us implement ways on bettering our customer experience. The above matter will be addressed with relevant departments and all staff members to ensure that our customers receive the best possible service.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Makro's reply03 Dec 2019, 08:27
Official
Good day Herm****,
Thank you for taking the time to write this review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Please note that we are currently liaising with senior management from our Nelspruit branch to ensure that the correct information is supp**** to our customers and also that the above can be prevented in future. Also, we would like to thank you for raising your concerns as we value our customer feedback as it helps us implement ways on bettering our customer experience. The above matter will be addressed with relevant departments and all staff members to ensure that our customers receive the best possible service.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Thank you for taking the time to write this review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
Please note that we are currently liaising with senior management from our Nelspruit branch to ensure that the correct information is supp**** to our customers and also that the above can be prevented in future. Also, we would like to thank you for raising your concerns as we value our customer feedback as it helps us implement ways on bettering our customer experience. The above matter will be addressed with relevant departments and all staff members to ensure that our customers receive the best possible service.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team