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Natasha N

1 reviews | Active since Aug 2016

04 Aug 2016, 11:02

FALSE ADVERTISING

<p>Visisted Makro Wonderboom to purchase my case of Monsters (along with other groceries). The price was clearly marked at R369.95, when I got to the pay point the price was scanned as R442.95. This is a huge difference in price and the store manager just said sorry, the price R369.95 is for the other flavours, not the green one and the instructed staff to move all the cases of green monster elsewhere immidiately where the price is marked at R442.95. By this false advertising you have lost a regular customer, I left all my groceries and went elsewhere. Terrible service!</p>

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Replies (1)
Makro
Makro's reply05 Aug 2016, 05:18
Official

Thank you for taking the time to communicate to us why our service did not meet your expectations

I believe our Food executive Manager ( Eddie Molefyane) has been in contact with you and you were offered 2.5% discount on your next purchase.

Please accept our apology for any inconvenience caused.

We hope you will have only positive shopping experiences at Makro in future!

Regards

Mmule Moropa

Best regards,