BB
Bonita B
1 reviews | Active since Aug 2017
02 Sept 2020, 13:17
false advertising
Silverstone racing chair Hi this is my 3rd enquiry, Why does your sponsored add say this is R1999 then when you go on the site its R2999
Can someone please contact me and explain the false advertising of this mornings special
Bonita
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Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
02 Sept 2020, 14:53Good day Bonita,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply02 Sept 2020, 14:53
Official
Good day Bonita,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
BB
Bonita B's updateReviewer Update
03 Sept 2020, 20:09So after I am still not helped at all, a Lesego Modise wrote me an email, literally still does not help at all this was before 10am, after i send numerous emails still no reply and this is after 8pm, seems like false advertising from Makro should be spread to more public forums, so so dissatisfied, since its a birthday gift I wanted, promoting it on Facebook for a R1000 less than on the website store or even the actual shop
BB
Bonita B's update03 Sept 2020, 20:09
Reviewer Update
So after I am still not helped at all, a Lesego Modise wrote me an email, literally still does not help at all this was before 10am, after i send numerous emails still no reply and this is after 8pm, seems like false advertising from Makro should be spread to more public forums, so so dissatisfied, since its a birthday gift I wanted, promoting it on Facebook for a R1000 less than on the website store or even the actual shop