FALSE ADVERTISING

I AM SO UPSET AT THE TIME I HAVE WASTED ON A PROMO MAKRO ADVERTISED THEY ADVERTISE YOU WILL GET A R100.00 VOUCHER SHOULD IT BE YOUR BIRTHDAY LOW AND BEHOLD IT WAS MY BIRTHDAY IN APRIL AND DID I GET MY VOUCHER NO I INQUIRE IN STORE TO BE TOLD THIS IS A RANDOM SELECTION THAT TAKES PLACE SO NOT ALL CUSTOMERS WILL GET THE VOUCHER SO I ASK WHY ON YOUR PAMPHLETS DO YOU ADVERTISE YOU WILL GET THIS? THE STAFF DOES NOT HAVE A CLUE ON WHAT IS GOING ON I HAD TO CLUE THEM UP I MEAN GET SOME REAL STAFF TRAINING AS YOU EMBARRASSING YOUR COMPANY I WAS ADVISED TO CALL THE CALL CENTER WHERE I HAVE WASTED SO MUCH MONEY ON TOTAL IDIOTS WHO DOES NOT KNOW EITHER AND HAD TO CONFIRM EACH TIME WITH THEIR TEAM LEADERS I MEAN FOR REAL SOME REAL TRAINING IS NEEDED I DONT WANT TO KNOW YOU NEED TO CONFIRM WITH YOUR TEAM LEADER OFF I GO AGAIN TO ANOTHER STORE AND STILL NO ONE CAN HELP ME THEY CALL AGAIN TO THE CENTER AND THEY ARE BEING TOLD THE SAME THING I NEED TO CONFIRM WITH TL NO MAKRO NEED TO SORT CUSTOMER OUT WIT THE BIRTHDAY VOUCHER I MEAN REALLY NOW I HAVE EMAILED MAKRO CUSTOMER CARE AS WELL NO REPLY ! I AM NOW SO GATVOL I WANT EVERYONE TO KNOW THE TERRIBLE EXPERIENCE I HAVE ENDURED AND TIME AND MONEY WASTED .