SP
Susan P
1 reviews | Active since Mar 2014
11 Feb 2016, 23:13
False advertising
Business advertised free product [chocolates] with the purchase of 2 bottles each of champagne. Bought 6 bottles. No free products received. Inquired about it - said that free product not available / ran out. Did not advertise as available while quantities last. Did not even offer substitute or rain check for free product. Very nonchalant attitude. Stores should not try to 'lure' customers to buy products if they can not come up with what they advertised. Feel that they should at least have offered a replacement product / maybe gift card.
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Replies (1)Makro's replyOfficial
15 Feb 2016, 11:06Hello vanzylbabe,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Best regards,
Makro's reply15 Feb 2016, 11:06
Official
Hello vanzylbabe,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Best regards,
