CP
Carmen P

1 reviews | Active since Jan 2012

01 Dec 2015, 13:23

False advertising

I ordered 2 of the BESTWAY 91 x 20CM Ring Pool with Game ***** which was advertised.<br> <br> Went to Crown Mines store which didnt have stock!<br> <br> Then ordered it online on the 24th of November, which i need for a birthday party on 5 December.<br> <br> The call center say i should recieve it witihin 2-5 working days from the order date.<br> <br> The online email support says they havent recieved stock.<br> <br> How can Makro send out emails for items they dont have stock of?<br> <br> Surely this is not Treating your Customers fairly!<br> <br> This is false advertising and i expect the delivery on these items by no later that friday.<br> <br> <br> <br>

0
Replies (1)
Makro
Makro's reply02 Dec 2015, 12:10
Official
Hello carmen77,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Your reference number for this complaint is: ***


Regards
Mmule Moropa

Best regards,