1 reviews | Active since Mar 2016
I sent an online complaint on Monday 28th May and again on 31st May , still no reply!! i received an ad brochure in the Randburg Sun last Thursday from your Riversands Branch. You were adverting Leopards Leaf Merlot ********** a bottle . I stay 10 min from the Strubens Valley branch which I frequent regularly but at the price advertised it was worth me driving all the way to Riversands. To my horror there was a sing on the shelf(pic attached) stating this was an error and the price is R54.00 - a R20.00 difference ! I asked one of the staff who was very helpful who said there is nothing he can do. Had I known I would not have wasted my time and petrol driving 20km and 30min . As a loyal Makro client for many years I find this unacceptable ! I look forward to your repsonc
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Best regards,
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Best regards,
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