1 reviews | Active since Apr 2017

26 Apr 2017, 11:40

false advertising

<p>on the 15th of April 2017 I bought 2 cases of beers Amstel lite 660ml. when arriving at the tills the price was R179 for each case where else it was advertised to be R162 per case. I requested to speak to the manager Mr Francoir Botes who said he cannot help me if the system says its R179 per case. I am very disappointed on how that manager handled my complain. I have my till slip together with the price photo with me. please fell free to contact me for the way forward in this matter on may email. thanking you in advance</p>

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Replies (2)
Makro
Makro's reply02 May 2017, 13:33
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Best regards,

Makro
Makro's reply23 May 2017, 11:46
Official

Good day,

Please accept our apologies for the inconvenient we have caused you I understand the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Best regards,