IB
Izak B
1 reviews | Active since Aug 2013
14 Oct 2015, 15:16
Fals advertising
Makro Nelspruit advertise in The Lowvelder, Cheese for R68.00 for 2.5kg. When you get to the shop they say they made a mistake it is R 68.00 /kg.
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Makro's replyOfficial
14 Oct 2015, 16:32Hello Joeline2499,
Thank you for taking the time to give us feedback regarding this recent promotion.
This is an error from the printers and a signs was put up for the error at the product and all over the store.
I would like to assure you that it was not our intention to mis-lead or alienate our customers in anyway.
Please accept our sincere apologies and commitment to complying with the best customer service practices as detailed in the CPA standards and guidelines.
Regards
Mmule Moropa
Thank you for taking the time to give us feedback regarding this recent promotion.
This is an error from the printers and a signs was put up for the error at the product and all over the store.
I would like to assure you that it was not our intention to mis-lead or alienate our customers in anyway.
Please accept our sincere apologies and commitment to complying with the best customer service practices as detailed in the CPA standards and guidelines.
Regards
Mmule Moropa
Makro's reply14 Oct 2015, 16:32
Official
Hello Joeline2499,
Thank you for taking the time to give us feedback regarding this recent promotion.
This is an error from the printers and a signs was put up for the error at the product and all over the store.
I would like to assure you that it was not our intention to mis-lead or alienate our customers in anyway.
Please accept our sincere apologies and commitment to complying with the best customer service practices as detailed in the CPA standards and guidelines.
Regards
Mmule Moropa
Thank you for taking the time to give us feedback regarding this recent promotion.
This is an error from the printers and a signs was put up for the error at the product and all over the store.
I would like to assure you that it was not our intention to mis-lead or alienate our customers in anyway.
Please accept our sincere apologies and commitment to complying with the best customer service practices as detailed in the CPA standards and guidelines.
Regards
Mmule Moropa