1 reviews | Active since Sept 2013
**** Promo Deals and Bad service at the tills
<p>On Sartuday I went to Makro in Woodmead with my 3 kids. I have a habit when shopping I always use a calculator when takin items to the trolley. According to my calculater the total was R4050.00, most items I took were pro deals.</p> <p> </p> <p>To my dismay the total at the cashier was R4780.00 **shocking***. </p> <p>First bas service I received at the till the cashier at the till her number is 143 and was sitting with another lady. I was holding my 1 year old baby and my other two boys were pushing the trolleys.</p> <p>1. the cashier did not even ask if I wanted a plastic bag </p> <p>2. I asked the lady she was sitting with if she wont assist me to put the groceries on the plastic??? She told me she is not a packer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111</p> <p>3. I said to her how am I suppose to put the grocerise on the bags while holdig the baby????, she just looked at me and contined talking to the cashier.</p> <p>4. I told both ladies where I work I am an Office Manager but when the tea lady is busy with something else, I always assist when clients need coffee or the phone lines are ringing.</p> <p> </p> <p>Wha kind of services is Makro giving the customers, I dont know who is the store Manager but they definately need to speak to their staff memebers.</p> <p> </p> <p>I AM NEVER SHOPPING AT MAKRO WOODMEAD.</p> <p> </p> <p> </p> <p> </p>
Good day,
Thank you for your complaint and apologies for the late response we had a problem with our network. Please be advised that we are in the process of handling your complaint and we will come back to you soon.
Regards
Mbali Makhanya
Good day,
Thank you for your complaint and apologies for the late response we had a problem with our network. Please be advised that we are in the process of handling your complaint and we will come back to you soon.
Regards
Mbali Makhanya
Official business reply:
Thank you for you complaint I understand that the store has been in-contact with you and the issue is now resolved
Regards
Mbali Makhanya
Official business reply:
Thank you for you complaint I understand that the store has been in-contact with you and the issue is now resolved
Regards
Mbali Makhanya
