Failure to refund for over a month

Item: Makro
Rating: 1
Author: Mpeli K

I bought an item on Makro online which was returned as wrong item more than a month back. To this day they have not refunded me, I've been phoning and sending emails to makro, they will promise to correct the problem and nothing still even now.

Helpful (0)

Replies (2)

Makro's replyOfficial

06 Aug 2018, 07:45

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

Makro's reply06 Aug 2018, 07:45

Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya

Makro's replyOfficial

19 Oct 2018, 10:15

Thank you for your enquiry I understand that the store was in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Makro's reply19 Oct 2018, 10:15

Official

Thank you for your enquiry I understand that the store was in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya