MN
MOEGAMMAD N

1 reviews | Active since Jan 2016

04 Oct 2017, 09:59

Failure to honour online exclusive purchase

Disappointed in Makro unable to fullfil an order i purchased. So i bought 10 items of a particular item they had online and was later contacted they could only supply me with one item. There was also no quantity restrictions on the item or another similar item offered in return when they failed to fulfil the order.

0
Replies (3)
Makro
Makro's reply04 Oct 2017, 14:54
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Makro
Makro's reply18 Dec 2017, 12:23
Official

Good day,

I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

MN
MOEGAMMAD N's update18 Dec 2017, 12:29
Reviewer Update
This issue was not resolved even though i was contacted. The company still failed to honour the purchase