Failure to comply

I have placed an order on the 22/11/2017 and I have not received any communication since then, which is extremely disappointing with the lack of service I have experienced. Going back and looking at my purchase history , I have spent over hundreds of thousands with you guys and to have been let down by your lack of interest and concern regarding my online purchase of a TV.

This has detested against “Makro” being a competent bulk purchase store with customer satisfaction coming first.

The deficiency of s****ed “Makro Asssitance” has lead me nowhere till date. I have sent numerous emails and also telephonic queries yet I have not established any positive feedback (or if any feedback at all) regarding the collection of my purchase. Accord to the online purchase agreement, I was expected to receive my tv by at least 28/11/2017 but till date have no info relative to this. Since failure to deliver as per the online agreement I would now like to be compensated for interest which I should have earned if I had the money in my account.

I await your feedback and trust that a well-established store such as “Makro” is not crippled by a simple online purchase of TV.