SH
Sharon H
1 reviews | Active since Jul 2018
08 Jan 2026, 15:54
Failed Collection??
I have been trying to return a faulty device sent by Makro. They keep claiming collection attempts failed, yet I have not received a single call, SMS, or notification from any courier. This appears to be a deliberate delay tactic to allow the return timeframe to lapse. I do not accept this faulty product. Makro must arrange immediate collection. Please come fetch your faulty product.
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Replies (5)0
Replies (5)SH
Sharon H's updateReviewer Update
08 Jan 2026, 16:02MMLA-***
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Sharon H's update08 Jan 2026, 16:02
Reviewer Update
MMLA-***
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Sharon H's updateReviewer Update
08 Jan 2026, 16:28I provided you with the order number!
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Sharon H's update08 Jan 2026, 16:28
Reviewer Update
I provided you with the order number!
SH
Sharon H's updateReviewer Update
08 Jan 2026, 16:32OD***
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Sharon H's update08 Jan 2026, 16:32
Reviewer Update
OD***
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Sharon H's updateReviewer Update
09 Jan 2026, 10:02Should I open another complaint?
SH
Sharon H's update09 Jan 2026, 10:02
Reviewer Update
Should I open another complaint?
SH
Sharon H's updateReviewer Update
09 Jan 2026, 11:24It states that product collection failed, yet no one attempted to collect or contacted me. I called last week and was told it was the courier’s fault. I keep receiving apologies but no assurance that this faulty device will be collected, which is concerning given your return policy timeframes. Please arrange collection urgently.
SH
Sharon H's update09 Jan 2026, 11:24
Reviewer Update
It states that product collection failed, yet no one attempted to collect or contacted me. I called last week and was told it was the courier’s fault. I keep receiving apologies but no assurance that this faulty device will be collected, which is concerning given your return policy timeframes. Please arrange collection urgently.