Fail to deliver & Poor service

Goods purchased online 27 November have still not been delivered after being promised it would be delivered within 5 working days, and when contacted 11 December now they say they don't have stock. Multiple messages were left for a supervisor to contact me back, and I am still waiting. Online call centre staff are rude when they eventually answer the phone and just cut you off when you ask to speak to a supervisor.

Really poor service from Makro!

Can someone from Makro please contact me, my details are on the numerous emails i have sent, to which i have also had no response!!