***
I very unhappy with my refund after my order was canceled thats over a month long with no feedback or call back from the customer care or the damn finance department after a multiple calls i have made regarding my query but no feedback has been received. I do not know what to do anymore
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Replies (4)
Makro's replyOfficial
14 Dec 2022, 14:59Good day Fikile,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that your online order is ready for collection at Makro Crown Mines.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that your online order is ready for collection at Makro Crown Mines.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply14 Dec 2022, 14:59
Official
Good day Fikile,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that your online order is ready for collection at Makro Crown Mines.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that your online order is ready for collection at Makro Crown Mines.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
's updateReviewer Update
14 Dec 2022, 15:58This is not regarding that order but the order that was cancelled and was supposed to be refunded so please check your facts straight and come back to me with proper feedback.
The refunds *** for Online order #MAK*** thats the one am referring to
And that order @crown mines i need cancelled and credited as well cause when i called on the 3rd to find out when can i receive it they told me they will make a note to cancel cause i have left the province already and wont be able to collect until Feb 2023
The refunds *** for Online order #MAK*** thats the one am referring to
And that order @crown mines i need cancelled and credited as well cause when i called on the 3rd to find out when can i receive it they told me they will make a note to cancel cause i have left the province already and wont be able to collect until Feb 2023
's update14 Dec 2022, 15:58
Reviewer Update
This is not regarding that order but the order that was cancelled and was supposed to be refunded so please check your facts straight and come back to me with proper feedback.
The refunds *** for Online order #MAK*** thats the one am referring to
And that order @crown mines i need cancelled and credited as well cause when i called on the 3rd to find out when can i receive it they told me they will make a note to cancel cause i have left the province already and wont be able to collect until Feb 2023
The refunds *** for Online order #MAK*** thats the one am referring to
And that order @crown mines i need cancelled and credited as well cause when i called on the 3rd to find out when can i receive it they told me they will make a note to cancel cause i have left the province already and wont be able to collect until Feb 2023
's updateReviewer Update
14 Dec 2022, 16:03I want my funds credited to my account urgently cause your 7-14 working days has come to an end and your finance department failed to call me back after several calls with Kabelo, Mpho and Buhle. I hope your feedback this time around will be concrete not this nonsense you telling me.
's update14 Dec 2022, 16:03
Reviewer Update
I want my funds credited to my account urgently cause your 7-14 working days has come to an end and your finance department failed to call me back after several calls with Kabelo, Mpho and Buhle. I hope your feedback this time around will be concrete not this nonsense you telling me.
's updateReviewer Update
16 Dec 2022, 06:52Does makro ever service their customers!!!?
I am still waiting for feedback…the response is provided show how pathetic and *********** you are cause you don’t look at facts and root cause of the problem.
I have 2 complaints and this refund one is for order MAK***
Which am still waiting for refund for!!! Please bring back my money!
I am still waiting for feedback…the response is provided show how pathetic and *********** you are cause you don’t look at facts and root cause of the problem.
I have 2 complaints and this refund one is for order MAK***
Which am still waiting for refund for!!! Please bring back my money!
's update16 Dec 2022, 06:52
Reviewer Update
Does makro ever service their customers!!!?
I am still waiting for feedback…the response is provided show how pathetic and *********** you are cause you don’t look at facts and root cause of the problem.
I have 2 complaints and this refund one is for order MAK***
Which am still waiting for refund for!!! Please bring back my money!
I am still waiting for feedback…the response is provided show how pathetic and *********** you are cause you don’t look at facts and root cause of the problem.
I have 2 complaints and this refund one is for order MAK***
Which am still waiting for refund for!!! Please bring back my money!