F you Makro
The worst experience I have ever gotten from an online shop. Firstly the order I made on 4th April never came. I called after a week they said they were resolving the issue and in 2 days I would have my order. A week passes. I check the status of the order. Order cancelled on the 19. No email to let me know, no text no call nothing. This was a birthday gift by the way. Status say refund being processed should be done by the 25th. 25th nothing so today I call. Then they tell me I need to submit documents confirming account and payment. Haybo what is this Makro?
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Makro's replyOfficial
05 May 2025, 14:20Hi Nceba. We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience. Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve. Kind regards
Hello Peter Team
Hello Peter Team
Best regards,
Makro's reply05 May 2025, 14:20
Official
Hi Nceba. We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience. Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve. Kind regards
Hello Peter Team
Hello Peter Team
Best regards,