Extremely rude, would not even let us pay TV license

I normally have issues where the sales person in the electronics section is quick to assist but the cashiers take forever but this last experience was the worst so far. yesterday, Sunday 27 July, I wanted to pay my TV license and purchase a television, but no one wanted to assist me and the sales staff eventually started getting an attitude with me as well where I started telling them to rather leave me alone but even that was too difficult for them. There is a process with Sabc TV licenses where you can ask for a settlement amount if a license is overdue and, if granted, the store can call them and reduce it for payment, but the cashiers as well as the staff refused to assist. one assistant was trying to assist us but unfortunately forgot his name, but the other one (Terrence I think) even got rude with me where I had to ask him to get away from me. He went to fetch his manager for me after I asked him to leave me alone and on the second attempt he was clearly getting upset with me while assisting another customer too, he wouldn't stop talking to me after I told him to leave me alone and was more concerned with telling me how I should speak to him even though my request for him to not speak to me at all. didn't want to assist me by picking up the phone. no one assisting me would even wait for me to finish speaking anytime they asked me a question either. ended up going to House and Home in tokai and they helped me in under 5 minutes and we ended up purchasing a similar TV for 2000 less and able to pay our TV license