KD
Karen D

1 reviews | Active since Apr 2019

03 Apr 2019, 14:03

Extremely poor service from Makro Strubensvalley

I recently placed an online order from makro strubensvalley. Yesterday only 2 items were delivered by another branch. Every time I place an online order with makro strubensvalley there are numerous problems. I have tried phoning the branch directly, but they couldn’t be bothered to answer their phones. The service is non existing. I will not order from makro strubensvalley ever again. They are useless.

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Replies (1)
Makro
Makro's reply03 Apr 2019, 15:42
Official
Good Day Karen,

Thank you for your reveiw and bringing this matter to our attention.

Please accept our sincerest apologies for the delay in your order and the inconvenience this has caused you.

This is certainly not the kind of service we would want you or any of our customers to have. We have forwarded your complaint to the relevant party for it to be looked into and for preventative measures to be put in place.

Apologies once again for the inconvenience this has caused.

Kind Regards,
Hellopeter Team