Extremely Poor Service from Makro and Whirlpool

Absolutely shocked at the bad service I am experiencing from Makro Customer Service. I have now logged the same complaint about my washing machine that is still under warranty. The machine was not even bought one year ago when it just stop working. Whirlpool Service Division has not even bothered to reach about about the inferior product that I was sold. Four times I have had to explain the same story to four different call Centre agents promising to escalate the matter. In the meantime I have to pay to go do my laundry at the laundromat. I know that Makro won’t even bother to respond because they don’t care about customer experience nor does Whirlpool. Ref: 460632