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Shantal N
1 reviews | Active since Feb 2014
02 Aug 2022, 10:32
Extremely poor service and feedback.
Extremely poor service and feedback. The management and customer service team for online sale is just putrid. I have wasted so much of my airtime trying to get my order followed up on, staff call and tell you that they have no stock of your item and that it will be replaced and that they will call you if there are any other issue, a week later still no feedback on my order nor a call that was promised. And to cancel and get a refund you must wait 2-7 days which is utter nonsense, we dont make Makro wait 2-7days for the money to paid to them
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Shantal N's updateReviewer Update
02 Aug 2022, 10:46Good day
Please note that it is very frustrating as now I am running at a loss. I have spent a lot of money on grocery items that were supposed to be delivered within 2-5days it is now a week later and I still do not have my groceries or my money back to buty it else where
Please note that it is very frustrating as now I am running at a loss. I have spent a lot of money on grocery items that were supposed to be delivered within 2-5days it is now a week later and I still do not have my groceries or my money back to buty it else where
SN
Shantal N's update02 Aug 2022, 10:46
Reviewer Update
Good day
Please note that it is very frustrating as now I am running at a loss. I have spent a lot of money on grocery items that were supposed to be delivered within 2-5days it is now a week later and I still do not have my groceries or my money back to buty it else where
Please note that it is very frustrating as now I am running at a loss. I have spent a lot of money on grocery items that were supposed to be delivered within 2-5days it is now a week later and I still do not have my groceries or my money back to buty it else where