Extremely Poor Product and Service

Extremely Poor Product and Service

I bought the below utter garbage product below SAMSUNG 15KG ACTIV DUALWASH

On the 29 April from yourselves and have had Samsung out twice to repair I have today returned the pathetic appliance at your Makro woodmead after waiting for a hour where I want to be fully reimbursed as I do not accept that a brand new machine requires 2x repairs in less than two months.

I was not assisted with your returns manager Kobus du Toit whose concerns was more about the supplier than the consumer.

Woeful unemphathtic consumer impact conveyed by Kobus at being without a an appliance.