AH
Alan H
1 reviews | Active since Aug 2019
26 Jul 2025, 15:31
Extremely disappointed in MAKRO lies regarding my refund.
Ordered online and my payment went through, but it appears there was a glitch and now they have my money for over 3 weeks with just a lot of lies and promises to refund me, they also called me with a R500 voucher, but this was never forth coming. I see a lot of reviews with the same problem MAKRO does not like to refund your money and they will keep it if they can, I suggest that anyone who want s to buy on the MAKRO ONLINE platform think carefully they might keep your money without suppling the items you ordered.
Helpful (0)
Replies (10)0
Replies (10)AH
Alan H's updateReviewer Update
10 Aug 2025, 14:48HI,
These are the details I have RE: Invalidated order #OD*** [#13VLP]
These are the details I have RE: Invalidated order #OD*** [#13VLP]
AH
Alan H's update10 Aug 2025, 14:48
Reviewer Update
HI,
These are the details I have RE: Invalidated order #OD*** [#13VLP]
These are the details I have RE: Invalidated order #OD*** [#13VLP]
AH
Alan H's updateReviewer Update
17 Aug 2025, 10:55Hi, It has been almost 2 months and no refund, I have been contacted by a number of Makro people regarding this and still no refund all i get is we will escalate this, well to where because all I can tell from this is Makro online are ******* and will ***** your money I used to buy from them online and now I advise everyone to be very careful these guys will ***** your money. All I get is lies and more lies about trying to resolve the money they have taken and not supp**** the goods.
AH
Alan H's update17 Aug 2025, 10:55
Reviewer Update
Hi, It has been almost 2 months and no refund, I have been contacted by a number of Makro people regarding this and still no refund all i get is we will escalate this, well to where because all I can tell from this is Makro online are ******* and will ***** your money I used to buy from them online and now I advise everyone to be very careful these guys will ***** your money. All I get is lies and more lies about trying to resolve the money they have taken and not supp**** the goods.
AH
Alan H's updateReviewer Update
21 Aug 2025, 16:37Clearly this is an automated answer
AH
Alan H's update21 Aug 2025, 16:37
Reviewer Update
Clearly this is an automated answer
AH
Alan H's updateReviewer Update
26 Aug 2025, 15:15Almost 2 months still not resolved
AH
Alan H's update26 Aug 2025, 15:15
Reviewer Update
Almost 2 months still not resolved
AH
Alan H's updateReviewer Update
26 Aug 2025, 15:16How can this be legit for a business like MAKRO to have a finance department that is so *********** that it cannot resolve this in this time? SHOCKING
AH
Alan H's update26 Aug 2025, 15:16
Reviewer Update
How can this be legit for a business like MAKRO to have a finance department that is so *********** that it cannot resolve this in this time? SHOCKING
AH
Alan H's updateReviewer Update
27 Aug 2025, 16:25I think I should ask Scorpion Legal to look into this for me it just seems unrealistic that for over 2 months I must wait for a refund without compensation.
AH
Alan H's update27 Aug 2025, 16:25
Reviewer Update
I think I should ask Scorpion Legal to look into this for me it just seems unrealistic that for over 2 months I must wait for a refund without compensation.
AH
Alan H's updateReviewer Update
01 Sept 2025, 09:54This *****ing of my money by Makro happened in July today is the first day of September and no resolution to refunding my money at the time yet. Absolutely shocking and I think it is ******** that Makro seems to think it can hold my money as long as it likes.
AH
Alan H's update01 Sept 2025, 09:54
Reviewer Update
This *****ing of my money by Makro happened in July today is the first day of September and no resolution to refunding my money at the time yet. Absolutely shocking and I think it is ******** that Makro seems to think it can hold my money as long as it likes.
AH
Alan H's updateReviewer Update
16 Sept 2025, 11:41Lies and more lies about my refund that I still have not received since July and I know all I will get from the social media people is we are waiting for finance, well I find this absolutely disgusting that a company like Macro is so desperate to keep my R2895 maybe they will go bust paying me back my money this company seems like a real bunch of *****sters. KEEP MY MONEY YOU WILL NEVER SEE ME AGAIN, but then it is obvious that you do not care one little bit.
AH
Alan H's update16 Sept 2025, 11:41
Reviewer Update
Lies and more lies about my refund that I still have not received since July and I know all I will get from the social media people is we are waiting for finance, well I find this absolutely disgusting that a company like Macro is so desperate to keep my R2895 maybe they will go bust paying me back my money this company seems like a real bunch of *****sters. KEEP MY MONEY YOU WILL NEVER SEE ME AGAIN, but then it is obvious that you do not care one little bit.
AH
Alan H's updateReviewer Update
16 Sept 2025, 22:59Makro Social Media Team,
Take your preprogramed response and shove it, I am sick and tired of this "We understand your frustration" nonscience it means nothing it does not dilute the fact that Makro are ******* that do not want to refund money that does not belong to them.
Please do not respond to me unless you have something of value to say because you are just a ball of hot air.
Alan Hodgkinson
Take your preprogramed response and shove it, I am sick and tired of this "We understand your frustration" nonscience it means nothing it does not dilute the fact that Makro are ******* that do not want to refund money that does not belong to them.
Please do not respond to me unless you have something of value to say because you are just a ball of hot air.
Alan Hodgkinson
AH
Alan H's update16 Sept 2025, 22:59
Reviewer Update
Makro Social Media Team,
Take your preprogramed response and shove it, I am sick and tired of this "We understand your frustration" nonscience it means nothing it does not dilute the fact that Makro are ******* that do not want to refund money that does not belong to them.
Please do not respond to me unless you have something of value to say because you are just a ball of hot air.
Alan Hodgkinson
Take your preprogramed response and shove it, I am sick and tired of this "We understand your frustration" nonscience it means nothing it does not dilute the fact that Makro are ******* that do not want to refund money that does not belong to them.
Please do not respond to me unless you have something of value to say because you are just a ball of hot air.
Alan Hodgkinson
AH
Alan H's updateReviewer Update
19 Sept 2025, 13:28Got my refund at last, now I am happy I just feel they should have compensated me for keeping my money for so long but at least I got my money back.
AH
Alan H's update19 Sept 2025, 13:28
Reviewer Update
Got my refund at last, now I am happy I just feel they should have compensated me for keeping my money for so long but at least I got my money back.