RG
Ruth G
1 reviews | Active since Jul 2019
08 May 2025, 09:05
EXTREMELY BAD SERVICE
Makro Woodmead. I purchase a 75inch TV Samsung at Makro Woodmead. The TV is damaged, I reported the matter on the 26th of April 2025. I still haven't received any exchange bir refund. No calls to follow up on the TV...NOTHING. I EVEN REQUESTED MAKRO RIVERSANS TO ASSIST ME AS I ONCE DEALT WITH THEM, I MUST SAY THEIR SERVICE WAS EXCELLENT. I EVEN WENT TO THE STORE BUT NO ONE HAS EVER COMEBACK TO ME. WE ARE SITTING WITH A FAULTY TV AND MAKRO HAS OUR MONEY. I WILL NOT EVER NOT IN A MILLION YEARS BUY AT MAKRO WOODMEAD.
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Replies (2)RG
Ruth G's updateReviewer Update
11 May 2025, 20:41Good Evening. I physically went to the store for the second time. And ths time I was assisted by Tsiamo Phetha 《Cdllular Administrator). she gave me the best service ever. She handled the query up until the delivery of the TV. She ensured that it gets delivered the same day. She truly brought back that great service that I usually get from Makro. Makro must cherish such people. Thank you once again Tsiamo
RG
Ruth G's update11 May 2025, 20:41
Reviewer Update
Good Evening. I physically went to the store for the second time. And ths time I was assisted by Tsiamo Phetha 《Cdllular Administrator). she gave me the best service ever. She handled the query up until the delivery of the TV. She ensured that it gets delivered the same day. She truly brought back that great service that I usually get from Makro. Makro must cherish such people. Thank you once again Tsiamo
RG
Ruth G's updateReviewer Update
12 May 2025, 10:13Please do share it with Tsiamo and her team. she's one of a kind. See you soon
RG
Ruth G's update12 May 2025, 10:13
Reviewer Update
Please do share it with Tsiamo and her team. she's one of a kind. See you soon