1 reviews | Active since Jul 2012
Extremely bad and unprofessional service from Constance ; Eunice ; Annabel at Makro Centurion!!!
I bought a Double Door Fridge/Freezer from Makro Centurion. After being assisted by a very helpful salesman I was directed to the tills at electronics to pay for the product. From here the helpfulness stopped and only incompetence proceeded. I stood in the queue for an extremely long time after witch I was helped by a cashier by the name of Constance. She took my Makro Card and never returned it to me. I had to return home and go back to Makro Centurion to retrieve my Card. Constance and Eunice at the Electronics Department apologized after I very irritated asked where my card was and why she did not return it to me. They told me that they gave my Card to Annabel at another department. After I proceeded to that department I could hear Constance and Eunice laughing behind me. After arriving at this new department Annabel was apparently not available and none knew where my Makro Card was. After many minutes of waiting again Annabel arrived and gave my Makro Card back. It was badly bent and possibly not usable. Eunice promptly arrived when I got irate and said they will provide me with a new card after which Annabel said they do not have any Makro Cards left I must come back or go to another Makro. Extremely bad and unprofessional service from Constance ; Eunice ; Annabel at Makro Centurion!!!
