Extended Warranty Ripoff
I have an extended warranty on a fridge which developed a fault on 10 July 2019. I called the call center to request a technician to come and attend to the fridge. Since then, nothing has happened despite my calling the call centre numerous times. No call back, no technician, no nothing. Evertime I am told someone will call me back. The extended warranty is an absolute ripoff and a waste of money.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
26 Jul 2019, 09:02Good day Sthembile,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do understand your frustration and will urgently contact our Head Office to assist. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do understand your frustration and will urgently contact our Head Office to assist. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply26 Jul 2019, 09:02
Official
Good day Sthembile,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do understand your frustration and will urgently contact our Head Office to assist. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We do understand your frustration and will urgently contact our Head Office to assist. As soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team