1 reviews | Active since Nov 2017
Exploding sauces
My husband and I went yesterday 26.11.2017 to go do our monthly shopping at Makro, like we do every single month since we got married 3 years ago. On our shopping list always includes the Castle marinade lemon and herb. Everything seemed normal, until we got home, unpacked the car and start packing our groceries away. That is then when the Castle marinade exploded and shot up covering my entire half of my kitchen including my brand new ceiling we just got put in, my down lights, my cupboards, walls that was now recently repainted... But this is not the 1st time that it happens, if it was, then I wouldn't have done this... This will be now the 5th time with the same brand of sauce and every time the bottle explodes. I think that Makro PE must check the stock. All the other times, I had to spend money fixing my ceiling as that sauce leaves a greasy stain on my white paint and every time I must get someone in to repaint. What can we do to prevent this from happening
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Zanele Zwane
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Zanele Zwane
Thank you for your patience thus far. We understand that our Port Elizabeth branch has been in contact with you as per the feedback received on the 1st of December 2017.
We hope the above is in order.
Regards
Zanele Zwane
Thank you for your patience thus far. We understand that our Port Elizabeth branch has been in contact with you as per the feedback received on the 1st of December 2017.
We hope the above is in order.
Regards
Zanele Zwane
