Exchange/Product Upgrade
<p>I would like to give a high five to Adio/Visual Manager Mr Rowland Madurai at the Makro</p> <p>Germiston for going a super extra mile!!! I had purchased a Samsung Samrt TV KU7351 that I was told had certain specs which I it didn't support( according to technical support at Samsung after months of trying to connect). I was upset and ranting after I had purchased supporting decives worth R20 000 overseas to support the TV that I was finally told it didn't support by Samsung! I was asked to contact the retailer to find out if I could exchange the TV after five months of trial and error. Not only did Mr Madurai sort it out within four hour, he contacted and followed up with me until I could exhange the TV with my constant international travels!!! Today, I upgraded to a TV that supported all my devices!!! Well done!!! Makro Germiston, Mr Madurai and team deserve a Mega bells and incentive!!! And please let me know the got it!!! Tebogo :-)</p>
Thanks for taking time to post this compliment.
Makro prides itself with great customer service and dedicated staff members.
It is great to hear that our Adio/Visual Manager Mr Rowland Madurai doing such a fantastic job of keeping our customers happy.
Please continue giving us feedback on our service.
Regards
Mbali Makhanya
Thanks for taking time to post this compliment.
Makro prides itself with great customer service and dedicated staff members.
It is great to hear that our Adio/Visual Manager Mr Rowland Madurai doing such a fantastic job of keeping our customers happy.
Please continue giving us feedback on our service.
Regards
Mbali Makhanya
