Exceptional service-customer focused

Shane Rodgers-provided my 76-year old mother with an unforgettable experience at buying her first mountain bike on your busy "Black Friday"-he was patient,personable and most professional.Not every salesman who is generally "ABC-ing" on such a day would have done the same .He helped balance my -not-so-light mom as she pedalled up and down the aisle on a hectically busy day with impeccable customer service and the diplomacy many a statesman would envy.He is an asset for your organization.Promote him for his loyalty and give him a raise!