JT
Jan T
1 reviews | Active since Aug 2015
06 Aug 2015, 20:10
Exceptional service
I got to the store at 17:15 and the store closes at 17:30 to buy paint. I did not know that mixing paint takes that long and felt very bad because I hate keeping people at work longer than they should. Sibosiso and his colleagues at the paint department was so helpful, friendly and patient. They worked till close to 18:00 to finish my order. I think they deserve to be recognised. Thank you for very good service. It made my day. A big thank you to his supervisor as well, what a great team. Jan Terblanche
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Replies (1)Makro's replyOfficial
07 Aug 2015, 10:13Hello Terblaja,
Thanks for taking the time to forward this compliment - Sibusiso is certainly a shining example of what one can achieve by simply 'going the extra mile for the customer.
We appreciate his efforts and will pass this compliment on to him as well as to the rest of our team.
Please continue to give us feedback on service received in any of our stores.
Regards
Makrocare
Thanks for taking the time to forward this compliment - Sibusiso is certainly a shining example of what one can achieve by simply 'going the extra mile for the customer.
We appreciate his efforts and will pass this compliment on to him as well as to the rest of our team.
Please continue to give us feedback on service received in any of our stores.
Regards
Makrocare
Best regards,
Makro's reply07 Aug 2015, 10:13
Official
Hello Terblaja,
Thanks for taking the time to forward this compliment - Sibusiso is certainly a shining example of what one can achieve by simply 'going the extra mile for the customer.
We appreciate his efforts and will pass this compliment on to him as well as to the rest of our team.
Please continue to give us feedback on service received in any of our stores.
Regards
Makrocare
Thanks for taking the time to forward this compliment - Sibusiso is certainly a shining example of what one can achieve by simply 'going the extra mile for the customer.
We appreciate his efforts and will pass this compliment on to him as well as to the rest of our team.
Please continue to give us feedback on service received in any of our stores.
Regards
Makrocare
Best regards,
