vM
valentia M

1 reviews | Active since Feb 2016

28 Nov 2023, 18:25

Excellent service from Makro Wonderboom staff

I would like to express my gratitude to Judy at Makro Wonderboom for the outstanding and excellent service she gave me. I had ordered soaps online and only for my order to be canceled because of stock unavailability. Frustrated as I was, I met Judy who checked the stock for me and also went to fetch someone to come and assist me. I was comforted by her level of empathy and willingness to assist even though she doesn't work in that department. I appreciate you Judy and your colleague Nkateko who made sure that I eventually get the quantity of soaps I wanted . Please keep up the great work and extend this type of service to other customers as well. You really walked a mile in my shoes and you understand what customer service is.

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